Help & history
Version history
Every change to every document, dated and described — nothing edited quietly. Material changes are also notified by email or in the dashboard before they take effect, and previous versions of any document are available on request from hello@fadelio.com.
◆Terms of Service
| Version | Date | What changed |
|---|
| v2.0 | 2 September 2026 | Restructured into the legal centre. New sections: AI features; gift cards; account ownership; fair use; beta features; order of precedence and governing language. The Data Processing Agreement moved to its own document. No reduction of any shop's rights. |
| v1.0 | 3 July 2026 | First published, including the Data Processing Agreement as Schedule 1. |
◆Acceptable Use Policy
| Version | Date | What changed |
|---|
| v1.0 | 2 September 2026 | First published — expanded from the conduct rules previously inside the Terms. |
◆Privacy Policy
| Version | Date | What changed |
|---|
| v1.2 | 9 September 2026 | Added our ICO registration number (ZC240064) to section 1, so the operator can be verified on the Information Commissioner's register of fee payers. No change to what we collect, why, or your rights. |
| v1.1 | 2 September 2026 | Sub-processor list moved to the live Sub-processors page; Retell AI removed until the phone agent launches; cookies split into their own notice; hosting regions stated precisely. |
| v1.0 | 3 July 2026 | First published. |
◆Data Processing Agreement
| Version | Date | What changed |
|---|
| v1.1 | 2 September 2026 | Split out of the Terms into a standalone document; sub-processor list replaced by the live page; Retell AI removed until the phone agent launches. Same commitments, easier to hand to a lawyer. |
| v1.0 | 3 July 2026 | First published as Schedule 1 of the Terms of Service. |
◆Cookie Notice
| Version | Date | What changed |
|---|
| v1.0 | 2 September 2026 | First published — split out of the Privacy Policy. |
◆Security Overview
| Version | Date | What changed |
|---|
| v1.0 | 2 September 2026 | First published. |
◆Responsible Disclosure
| Version | Date | What changed |
|---|
| v1.0 | 2 September 2026 | First published. |