Fadelio Legal
Every promise,
in writing.
The agreements that govern Fadelio — versioned, dated, and written to be read. Operated by The Operating Algorithm Ltd, 17120198, England and Wales.
The agreement with your shop
Terms of ServiceThe contract between Fadelio and the shops that use it — billing, payments, liability, and why your clients stay yours.v2.0Effective 2 Sep 2026Acceptable Use PolicyWhat may not be done with the platform — abuse, unlawful content, scraping.v1.0Effective 2 Sep 2026Data
Privacy PolicyWhat we collect, why, and the rights that cost you one email — for owners, staff and shops' clients.v1.2Effective 9 Sep 2026Data Processing AgreementThe UK GDPR Art. 28 schedule — instructions, security, 72-hour breach notice, audit.v1.1Effective 2 Sep 2026Sub-processorsLIVE LISTEvery service that touches data, what it does, and where it runs — updated before any change takes effect.Live listReviewed 2 Sep 2026Cookie NoticeThe short list — no ad tracking, no profiles.v1.0Effective 2 Sep 2026Security
Security OverviewHow the platform is built and kept safe — encryption in transit and at rest, tenant isolation, least-privilege access, backups.v1.0Reviewed 2 Sep 2026Responsible DisclosureFound a vulnerability? How to tell us safely — and what we promise in return.v1.0Effective 2 Sep 2026Help & history
Common QuestionsStraight answers — who owns your client data, what cancelling costs, who the merchant is — each linking to the clause that governs it.13 answersUpdated 2 Sep 2026Version historyEvery change to every document, dated — nothing edited quietly.All documentsUpdated 2 Sep 2026Questions? hello@fadelio.com — read by a person, answered like one.Previous versions of every document are available on request.
Questions about these documents? hello@fadelio.com — a person reads it.© The Operating Algorithm Ltd · 17120198 · 22 Connaught Road, Cardiff, CF24 3PT